JW Painting & Remodeling, LLC — Privacy Policy

JW Painting & Remodeling, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect We collect information you provide directly to us, including:

> Contact details such as your name, email address, and phone number.

> The content of inquiries, messages, and project details you submit through our forms.

> SMS opt-in status and consent records when you elect to receive text messages.

> Technical data such as IP address, browser type, and usage information collected automatically via cookies and similar technologies.

2. How We Use Your Information We use the information we collect to:

> Respond to your inquiries and provide requested services.

> Send SMS text messages to phone numbers that have explicitly opted in (see Section 4).

> Improve our website, services, and marketing.

> Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing Where applicable law requires, we process personal data on the basis of your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations.

4. SMS / Text Messaging By providing your phone number and checking the SMS consent box, you expressly consent to receive text messages from JW Painting & Remodeling, LLC related to your inquiry, appointments, service updates, and promotional offers. Message frequency may vary. Message and data rates may apply.

Consent to receive SMS is not a condition of purchasing any goods or services. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We do not share or sell your mobile opt-in information or phone number with third parties or affiliates for their marketing purposes. Mobile information will not be shared with third parties for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Information We may share information with trusted service providers who perform functions on our behalf (such as hosting and analytics), subject to confidentiality obligations, and where required by law. We do not sell your personal information.

6. Data Retention We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Your Rights Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent at any time. To exercise these rights, contact us using the details below.

8. Data Security We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure.

9. Children's Privacy Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes are effective when posted on this page with a revised "Last updated" date.

11. Contact Us

JW Painting & Remodeling, LLC

PO Box 80603

Austin, TX 78759

Phone: (737) 228-9381

Email: [email protected]

For SMS-related requests, reply STOP or HELP to any message or contact us at the details above.